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## Example files for the title:  

# Microsoft System Center: Optimizing Service Manager, by Thomas Ellermann

[![Microsoft System Center: Optimizing Service Manager, by Thomas Ellermann](http://akamaicovers.oreilly.com/images/9780735683129/cat.gif)](https://www.safaribooksonline.com/library/view/title/9780735685154//)

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cd 'C:\Program Files\Microsoft System Center 2012\Service Manager\Powershell'

Import-Module .\System.Center.Service.Manager.psd1

$SomeDaysOld = (get-date).adddays(-7)

$UNC_Now = (get-date).ToUniversalTime()

$IncidentClass = Get-SCClass -Name System.workitem.incident

$Inc_resolved = Get-SCClassInstance -Class $IncidentClass -Filter "Status -eq IncidentStatusEnum.Resolved" | ?{$_.ResolvedDate -lt $SomeDaysOld}

If ($Inc_resolved -ne $null) 

{

foreach ($Inc in $Inc_resolved)

{

$Inc.Status = "bd0ae7c4-3315-2eb3-7933-82dfc482dbaf"

$Inc.ClosedDate = $UNC_Now

Update-SCClassInstance -Instance $Inc

}

}

$SRclass = Get-SCClass -Name System.WorkItem.ServiceRequest

$SR_completed = Get-SCClassInstance -Class $SRclass -Filter "Status -eq ServiceRequestStatusEnum.Completed" | ?{$_.CompletedDate -lt $SomeDaysOld}

$SR_failed = Get-SCClassInstance -Class $SRclass -Filter "Status -eq ServiceRequestStatusEnum.Failed" | ?{$_.CompletedDate -lt $SomeDaysOld}

$SR_cancelled = Get-SCClassInstance -Class $SRclass -Filter "Status -eq ServiceRequestStatusEnum.Cancelled" | ?{$_.CompletedDate -lt $SomeDaysOld}

If ($SR_completed -ne $null) 

{

foreach ($SR in $SR_completed)

{

$SR.Status = "c7b65747-f99e-c108-1e17-3c1062138fc4"

$SR.ClosedDate = $UNC_Now

Update-SCClassInstance -Instance $SR

}

}

If ($SR_failed -ne $null) 

{

foreach ($SR in $SR_failed)

{

$SR.Status = "c7b65747-f99e-c108-1e17-3c1062138fc4"

$SR.ClosedDate = $UNC_Now

Update-SCClassInstance -Instance $SR

}

}

If ($SR_cancelled -ne $null) 

{

foreach ($SR in $SR_cancelled)

{

$SR.Status = "c7b65747-f99e-c108-1e17-3c1062138fc4"

$SR.ClosedDate = $UNC_Now

Update-SCClassInstance -Instance $SR

}

}

Remove-Module System.Center.Service.Manager

<html><head>

<title>Microsoft System Center: Optimizing Service Manager</title>

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8">

<link type="text/css" rel="stylesheet" href="index_files/msp-examples.css">

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<h1><a href="http://shop.oreilly.com/product/0790145396716.do">Microsoft System Center: Optimizing Service Manager</a></h1>

<ol>

<li>Click the following link: <p><a href="http://examples.oreilly.com/9780735683129-files/9780735683129_files.zip">Download the companion content.</a></p></li>

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</body></html>

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